Privacy Policy
Effective: April 10, 2025
Collective (“we,” “us,” or “our”), including all of its subsidiaries, values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect information when you use our services, visit our website, or engage with us through recruitment and hiring processes. We assure you that we will never sell your data to third parties.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you create an account, use our services, or apply for a position with Collective or its subsidiaries, we may collect personal data such as:
- Name, contact details, date of birth
- Government-issued identification
- Employment history, educational background, qualifications
- Resume/CV details, references, salary expectations
- Voluntarily provided demographic data (e.g., gender, veteran status)
- Audio/video data from interviews (including pre-recorded interviews)
b. Usage Data
We collect information on how you interact with our platform, including IP addresses, device details, and browsing behavior.
c. Cookies
We use cookies to enhance your experience and collect insights on usage patterns and platform performance.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our services
- To enhance user experience and platform functionality
- To process job applications and manage the recruitment lifecycle
- To communicate updates, opportunities, or inquiries
- To ensure platform and data security
- To comply with legal and regulatory requirements
3. SMS Privacy Policy Statement
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
4. Recruitment-Specific Privacy Practices
a. Use of Recruitment Platforms
We use Workable Software Limited, a third-party applicant tracking platform, to assist with recruitment. Workable acts as a data processor on our behalf and only processes data under our instructions. Workable may collect analytics, video interviews, and track application progress.
b. Information From Third-Party Sources
We may also collect applicant data from:
- Job boards (e.g., Indeed, LinkedIn)
- Recruiters or referrers
- Public profiles (e.g., LinkedIn)
- Workable’s integrated services and databases
c. Automated Profiling
We may use automated tools provided by Workable to evaluate candidate fit based on predefined criteria. However, final hiring decisions are always made by a human.
5. Data Sharing
Your personal data may be shared with:
- Service Providers: Including Workable and related processors to support recruitment, communications, and operations. These providers are bound by data protection agreements.
- Partners: If you apply through a job site (e.g., Indeed), we may share progress data (“Disposition Data”) with them.
- Legal and Compliance: When legally required to comply with a subpoena, legal process, or regulatory requirement.
- Corporate Transactions: In the event of a business transfer, merger, or acquisition.
6. International Transfers of Data
Workable and other providers may store or process data outside of the United States, including in the European Economic Area (EEA) or United Kingdom (UK). Where applicable, we implement Data Processing Agreements and safeguards such as Standard Contractual Clauses (SCCs) to protect your data.
7. Data Security
We use encryption, access controls, and secure infrastructure to protect your information. Only authorized personnel have access to your personal data. In case of a data breach, we will notify affected individuals and regulators as required by law.
8. Retention of Personal Information
We retain recruitment data for up to 24 months unless:
- You delete it yourself, or
- You request deletion in writing.
We retain account and platform data as long as necessary to provide services or comply with legal obligations.
9. Your Rights (U.S. & California CCPA)
a. Your Rights Under CCPA
As a California resident, you have the right to:
- Know what personal data we collect and how it is used
- Request Deletion of your personal information
- Access your data in a readable format
- Opt-Out of any potential sale (we do not sell your data)
- Non-Discrimination for exercising privacy rights
To exercise your rights, email: info@collectiveresidential.com
b. Your Rights Under GDPR / UK GDPR
If you are in the EU or UK, you may also:
- Correct inaccuracies in your data
- Request data portability
- Restrict or object to data processing
- Lodge a complaint with your data protection authority
10. SMS/Text Messaging Terms & Conditions
By providing your mobile telephone number to Collective Residential (“Collective Residential,” “we,” “us,” or “our”) and opting in to receive text messages, you agree to these SMS Terms & Conditions.
Program Description. Collective Residential may send text messages to individuals who have provided prior express consent to receive them. Such messages relate to our ongoing business communications and correspondence.
Consent. You represent that you are the subscriber or customary user of the mobile number provided and that you consent to receive text messages from us. Consent to receive messages is not a condition of any purchase or transaction.
Message Frequency and Charges. Message frequency varies. Message and data rates may apply in accordance with the terms of your wireless plan. Collective Residential is not responsible for charges assessed by your wireless carrier.
Opt-Out. You may withdraw your consent and stop receiving messages at any time by replying STOP to any message you receive from us. You may resume messages by replying START.
Help. For assistance, reply HELP or contact us at info@collectiveresidential.com.
Privacy. We do not sell, rent, or share mobile opt-in information or consent to receive text messages with any third party for its own marketing purposes. Our collection and use of your information is otherwise governed by our Privacy Policy.
Disclaimers. Wireless carriers are not liable for delayed or undelivered messages. We may modify or discontinue this messaging program, or these Terms, at any time.
11. Updates to This Policy
We may revise this Privacy Policy periodically. Any significant changes will be posted on our website and, if applicable, sent to users via email.
12. Contact Us
If you have questions, concerns, or wish to exercise your data rights, please contact:
